Uphold the company’s non-disclosure and confidentiality policies and agreements.Work evening, weekend and holiday work hours as required shifts may change.Follow lawful directions from supervisors.Regularly and timely review all departmental activity and issues with Gaming Manager.Administer disciplinary action as necessary.Use computers to complete reports, look up player information, lookup table information, and comp issues. Ability to understand and use casino tracking programs.Maintains awareness of how each games stands with respect to player limits, special customers, gains/losses, and dealer performance.Controls and directs games in progress by monitoring and providing assistance and dealer correction.Maintains constant awareness of activities of all games in assigned area locations in order to observe and act appropriately in the event of any suspicious or irregular activity.Assumes overall responsibility for the effective gaming service activities for an assigned area.Provide hands-on leadership to Slots, Table Games and Casino Beverage department.Delegate authority, and assign responsibilities and work schedules to department staff.Build guest relations throughout every shift by talking with customers, making them feel welcome and comfortable, and inviting them back.Ensure consistent high-quality service to all our team members and guests.Provides outstanding guest service to internal and external customers.Ensure quality customer service and a favorable gaming experience for customers.Monitors and controls an area of a pit consisting of one or more games to assure the delivery of guest service according to company standards while maintaining the integrity of the games department.Responsible for the successful operation and performance of slot equipment.Oversee the operation of the slots, table games and casino beverage departments.Comprehensive health packages, including a free option for Full-time Team Members.Looking For Perks? We’ve got you covered! We believe in focusing on Team Members’ talent in order to discover their strengths and develop them to continue growth within the company. Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues.

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